7888db Privacy Policy

1. Introduction and Scope

7888db is a trusted online betting and casino platform in Bangladesh. Your privacy is our highest priority. This Privacy Policy ("Policy") describes how 7888db collects, uses, stores, and protects your personal information when you use our website, applications, and related services (collectively, the "Platform").

This Policy applies to all users of our Platform — whether registered members or casual visitors. By using the Platform or creating an account, you are considered to have automatically given your consent to the terms of this Privacy Policy.

2. What Information We Collect

7888db may collect the following types of information to operate the Platform and provide better services:

2.1 Information You Provide Directly

Information you voluntarily provide during account registration, identity verification, or support requests:

• Full name, date of birth, and national ID or passport number
• Email address and mobile number
• Current residential address
• Payment method details (bKash, Nagad, Rocket numbers; bank account details)
• Documents uploaded for identity verification
• Support messages sent via live chat or email

2.2 Automatically Collected Information

Certain information is recorded automatically when you use the Platform:

• IP address and device identifier information
• Browser type, operating system, and device model
• Session logs — which pages were visited and how long you stayed
• Information obtained from cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and bet amounts

2.3 Information Received from Third Parties

We may receive necessary information from identity verification services, payment processors, or fraud prevention systems. This information is used solely for the purpose of ensuring security and compliance.

3. How We Use Your Information

7888db uses collected information only for the following legitimate purposes:

• To create, manage, and secure accounts
• To process payments — managing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers
• To complete customer identity verification (KYC) and age confirmation — to prevent access by those under 21
• To prevent fraud, money laundering, and other financial crimes
• To provide customer support via 24/7 live chat and email
• To analyze and improve Platform performance
• To send bonuses, promotions, and personalized offers (with your consent)
• To monitor responsible gaming and identify risky behavior
• To meet applicable legal obligations

4. Information Sharing and Disclosure

7888db may share your personal information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Trusted partners such as payment gateways (bKash, Nagad, Rocket), identity verification agencies, technology infrastructure providers, and game developers may receive the minimum information necessary to carry out specific services. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

Disclosing information may be part of our legal responsibility in response to a court order, government directive, or applicable law. In such cases, we will only provide the information that is strictly required.

4.3 Business Changes

User information may be transferred in the event of a company merger, acquisition, or asset sale. We will notify you before any such change, and the new party will also be obligated to uphold the same privacy standards.

4.4 Security and Fraud Prevention

Limited information may be shared with agencies assisting in fraud investigations to protect other users or the Platform.

5. Cookies and Tracking Technologies

7888db uses cookies and similar technologies to keep the Platform running smoothly and to improve your experience.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core Platform functionality. They cannot be disabled, as the Platform does not work without them.

5.2 Performance Cookies

Information about which pages are visited most and what load times look like is collected and used to make technical improvements to the Platform. Data is generally stored in anonymous form.

5.3 Functionality Cookies

These cookies are used to remember your preferences (language, notification settings). They make your experience more personalized.

6. Data Storage and Security

6.1 Retention Period

Information is stored while your account is active and for a specified period after that. Records of financial transactions may be stored for a longer period in accordance with legal obligations. Marketing-related information is deleted as quickly as possible once an account is closed.

6.2 Security Measures

7888db takes industry-standard technical and organizational measures to keep your information secure:

• SSL/TLS encryption — all data transfers are protected
• At-rest encryption — stored sensitive data is encrypted
• Two-Factor Authentication support
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorized personnel can access data
• Data breach detection and rapid response plan

6.3 In the Event of a Data Breach

If a security incident occurs, we will notify potentially affected users as quickly as possible and take immediate steps to resolve the situation.

7. Your Rights and Controls

As a user of 7888db, you have the following rights over your own information:

7.1 Right to Access Information

You can find out what information we hold about you at any time. To make this request, email us at [email protected].

7.2 Right to Correct Information

If there are any errors or gaps in your information, we are obligated to correct them. You can update your information through account settings or via support.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information for a specified period due to legal obligations.

7.4 Right to Restrict Processing

In some cases, you may request that the processing of your information be restricted — for example, while a dispute about the accuracy of the information is ongoing.

7.5 Right to Withdraw from Marketing Communications

You may unsubscribe at any time to stop receiving promotional emails or messages. Essential service-related communications will, however, continue.

8. Protection of Minors

7888db strictly prohibits anyone under the age of 21 from using the Platform. We do not intentionally collect personal information from minors. Identity documents are requested at account registration to verify age.

If we become aware that a user is under 21, we will immediately suspend that account and delete the associated information. If you become aware of such information, please inform us at [email protected].

9. International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh — for example, in the systems of technology infrastructure providers or game providers. In such cases, we ensure that the data protection standards are consistent with this Policy and that appropriate contractual safeguards are in place.

If you have any questions about international data transfers, please contact us.

10. Third-Party Services

Our Platform may integrate software from third-party game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, or others. 7888db is not responsible for the privacy practices of these providers. We encourage you to review their own privacy policies.

Payment service providers (bKash, Nagad, Rocket) are governed by their own privacy policies. Those policies also apply when your information is shared with them during a payment transaction.

11. Changes to This Policy

7888db reserves the right to update its privacy policy from time to time. When changes occur, we will:

• Publish the revised policy on this page and update the "Last Updated" date
• Send a notification to registered users by email or on the Platform for significant changes
• Give you adequate notice before the updated policy takes effect

Continuing to use the Platform after changes are made will be considered as your consent to the revised policy. If any change is not acceptable to you, please stop using the Platform and contact support to close your account.

12. Contact for Privacy Matters

If you have any questions, concerns, or requests about this Privacy Policy, please contact us through any of the following channels: